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Privacy Policy.

1. Introduction

GOODTECHIES LLC, a Missouri limited liability company ("GoodTechies," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information we collect through our website, goodtechies.com (the "Website"), and in connection with our services.

This Privacy Policy explains what personal information we collect, how we use and disclose it, how we use cookies and similar technologies, and the rights and choices available to you.

This policy applies to visitors to our Website, prospective customers, existing clients, business partners, and other individuals who interact with us.

By using our Website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where applicable law requires consent for a particular data processing activity, we will obtain that consent separately.

Please read this Privacy Policy carefully. If you do not agree with our privacy practices, you should discontinue use of our Website and refrain from submitting personal information through it.

2. Personal Information We Collect

The personal information we collect depends on how you interact with GoodTechies, the services you request, and the choices you make.

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

  • Complete a contact form or request a quote.
  • Contact us by email, telephone, or other communication channels.
  • Request information about our services.
  • Enter into a contract or engage us for professional services.
  • Subscribe to our newsletters or marketing communications.
  • Participate in surveys, consultations, or other business activities.

Depending on your interaction with us, this information may include:

  • Name and job title.
  • Business name and professional contact information.
  • Email address and telephone number.
  • Website URL and information about your business.
  • Project requirements, service preferences, and budget information.
  • Messages, attachments, and other information you choose to provide.
  • Billing and transaction-related information necessary to manage a business relationship.

Please do not submit sensitive personal information through our Website unless it is specifically requested and appropriate for the intended purpose.

2.2 Information Collected Automatically

When you visit our Website, certain information may be collected automatically through server logs, cookies, analytics tools, and similar technologies.

This information may include:

  • IP address.
  • Browser type and version.
  • Device type and operating system.
  • Approximate geographic location derived from your IP address.
  • Pages viewed and links clicked.
  • Referring website or source.
  • Date, time, and duration of your visit.
  • Website performance, error, and diagnostic information.

We use this information to operate our Website, understand visitor behavior, troubleshoot technical issues, improve performance, and protect our systems.

2.3 Information From Third Parties

We may receive information about you from third parties when permitted by law, including:

  • Business partners and professional referrals.
  • Service providers that support our business operations.
  • Advertising and analytics platforms.
  • Publicly available business information.
  • Payment processors and invoicing providers.
  • Social media platforms, when you interact with our profiles or content.

We may combine this information with information we collect directly, where permitted by law and consistent with this Privacy Policy.

3. How We Use Personal Information

GoodTechies may use personal information for the following purposes:

3.1 Providing Our Services

We use personal information to respond to inquiries, prepare proposals, provide website development and digital marketing services, manage projects, communicate with clients, and fulfill our contractual obligations.

3.2 Communication and Customer Support

We may use your information to respond to questions, provide project updates, address technical issues, process requests, and maintain our business relationship with you.

3.3 Website Operation and Improvement

We use technical and usage information to maintain the security and functionality of our Website, identify errors, understand how visitors use our pages, and improve the user experience.

3.4 Marketing and Business Development

Where permitted by law, we may use business contact information to send service updates, relevant marketing communications, newsletters, and information about GoodTechies.

You may opt out of promotional emails at any time by using the unsubscribe link included in the message or by contacting us.

Even if you opt out of marketing communications, we may continue sending non-promotional messages relating to active projects, contractual matters, transactions, or legal obligations.

3.5 Analytics and Advertising

We may use analytics and advertising technologies to measure website traffic, evaluate marketing campaigns, understand audience engagement, and improve the effectiveness of our promotional activities.

Where required by applicable law, we will obtain consent or provide the required opportunity to opt out before engaging in the relevant processing.

3.6 Security and Fraud Prevention

We may process information to detect suspicious activity, prevent unauthorized access, protect our Website and business, investigate potential fraud, enforce our agreements, and safeguard the rights and safety of GoodTechies and others.

3.7 Legal and Business Purposes

We may use personal information to comply with applicable laws, respond to lawful requests, establish or defend legal claims, resolve disputes, maintain business records, and carry out legitimate business operations.

GoodTechies processes personal information for the purposes described in this policy, subject to applicable law.

Depending on the circumstances, our processing may be based on:

  • Your consent.
  • The performance of a contract or steps taken at your request before entering into a contract.
  • Our legitimate business interests, where recognized by applicable law.
  • Compliance with legal obligations.
  • Other grounds permitted by applicable law.

Where applicable law grants you the right to withdraw consent or object to certain processing activities, you may exercise that right as described in this policy.

5. Cookies and Similar Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites recognize devices, remember preferences, maintain sessions, and understand how visitors interact with online content.

We may also use similar technologies, including pixels, tags, scripts, and local storage.

5.2 Types of Cookies We May Use

Depending on the tools implemented on our Website, cookies may fall into the following categories.

Strictly Necessary Cookies

These cookies support essential Website functions, including security, network management, session handling, and the operation of requested features. They generally cannot be disabled through our Website without affecting its functionality.

Functional Cookies

These cookies remember preferences and settings to provide a more consistent browsing experience.

Analytics and Performance Cookies

These cookies help us understand how visitors use our Website, which pages receive traffic, and whether users encounter errors. We may use this information to improve Website performance and content.

Advertising and Targeting Cookies

These technologies may be used to measure advertising effectiveness, understand campaign performance, or deliver advertising based on browsing activity. Where required by applicable law, we will obtain consent or provide an opt-out mechanism before using these technologies for the relevant purposes.

5.3 Managing Cookies

You can manage cookies through the controls available on our Website, if provided, and through your browser settings.

Most browsers allow you to block or delete cookies. Blocking certain cookies may affect Website functionality.

Please note that disabling cookies in your browser may not automatically opt you out of all forms of online advertising or other data processing.

Where applicable, you may also exercise privacy choices through our Website's privacy settings or by contacting us.

5.4 Third-Party Cookies

Some cookies or similar technologies may be placed by third-party providers whose services are integrated into our Website.

These providers may collect information in accordance with their own privacy policies. Depending on the services we use, such providers may include analytics platforms, advertising networks, embedded media providers, and social media services.

We do not control every aspect of third-party data collection. We encourage you to review the privacy policies of relevant third parties for further information.

6. How We Share Personal Information

GoodTechies does not disclose personal information indiscriminately. We may share information in the following circumstances, subject to applicable law.

6.1 Service Providers

We may share information with trusted service providers that help us operate our business, including providers of:

  • Website hosting and cloud infrastructure.
  • Website analytics and performance monitoring.
  • Customer relationship management and communication tools.
  • Email delivery and marketing services.
  • Payment processing and accounting.
  • Security, backup, and technical support.

These providers may process personal information on our behalf or in accordance with their own roles and obligations. Where appropriate, we use contractual and other safeguards to protect personal information.

6.2 Business Partners and Contractors

We may share relevant information with contractors, consultants, and business partners who assist with delivering our services, managing projects, or fulfilling contractual obligations.

Access is limited to information reasonably necessary for the relevant purpose.

6.3 Legal Requirements and Protection

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or a valid government request.
  • Protect the rights, property, or safety of GoodTechies, our clients, or others.
  • Investigate suspected fraud, security incidents, or unlawful activity.
  • Establish, exercise, or defend legal claims.

6.4 Business Transfers

If GoodTechies is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

6.5 With Your Direction or Consent

We may share information for other purposes when you direct us to do so or provide consent, where required by law.

6.6 Sale and Targeted Advertising

Some U.S. state privacy laws define certain disclosures of personal information for targeted advertising as a "sale" or "sharing," even when no money changes hands.

GoodTechies does not sell personal information for money and does not share personal information for cross-context behavioral advertising.

7. U.S. State Privacy Rights

Certain U.S. states have privacy laws that grant residents specific rights regarding their personal information. Depending on your state of residence, the information involved, and applicable legal exceptions, you may have the right to:

  • Know or access: Request information about the personal information we collect, use, disclose, or otherwise process about you.
  • Correction: Request correction of inaccurate personal information.
  • Deletion: Request deletion of personal information we maintain about you.
  • Data portability: Request a copy of certain personal information in a portable format.
  • Opt out: Opt out of certain sales of personal information, targeted advertising, or profiling that produces legal or similarly significant effects, where applicable.
  • Limit certain uses: Limit certain uses or disclosures of sensitive personal information where the law provides this right.
  • Withdraw consent: Withdraw consent where processing is based on consent.
  • Appeal: Appeal a decision we make regarding a privacy rights request, where the applicable law provides this right.
  • Non-discrimination: Exercise your privacy rights without unlawful discrimination.

These rights are not absolute. Certain information may be retained or processed where an exception under applicable law permits or requires it.

7.1 How to Submit a Privacy Request

To exercise an applicable privacy right, contact us using the contact information in Section 15 and describe your request.

We may need to verify your identity before processing your request. The information requested for verification will be limited to what is reasonably necessary and permitted by law.

Where permitted, an authorized agent may submit a request on your behalf. We may require proof of authorization and may need to verify your identity directly.

We will respond within the timeframe required by applicable law. If we deny a request, we will provide an explanation and information about any available appeal process when required.

7.2 California Residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), may provide additional rights, subject to the law's applicability requirements and exceptions.

These rights may include the right to know, access, correct, and delete certain personal information; the right to opt out of the sale or sharing of personal information; and the right to limit certain uses and disclosures of sensitive personal information.

California residents also have the right not to receive discriminatory treatment for exercising their privacy rights.

Where applicable, California residents may use a recognized opt-out preference signal, such as Global Privacy Control, to communicate an opt-out request for covered activities. We will process such signals as required by applicable law.

GoodTechies will provide additional disclosures or notices where required based on the categories of information collected and the processing activities actually performed.

7.3 Other State Privacy Laws

Depending on where you live, additional privacy laws may apply, including laws in states such as Virginia, Colorado, Connecticut, Texas, Oregon, and other states with comprehensive privacy legislation.

Where applicable, GoodTechies will honor the rights and obligations required by those laws.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

  • The nature of the information.
  • The duration of our business relationship.
  • Contractual and project requirements.
  • Legal, tax, accounting, and recordkeeping obligations.
  • Security, fraud prevention, and dispute resolution needs.
  • Applicable limitation periods for legal claims.

When personal information is no longer required, we will take reasonable steps to delete it, destroy it, or de-identify it, subject to applicable legal requirements and technical limitations.

9. Data Security

GoodTechies uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Depending on the information and circumstances, these measures may include access controls, security monitoring, backups, secure transmission methods, and restrictions on employee or contractor access.

However, no method of electronic transmission, storage, or processing is completely secure. We cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed in an unauthorized manner.

You are responsible for taking reasonable precautions when communicating with us online and for protecting any account credentials or sensitive information under your control.

10. International Data Transfers

GoodTechies may use service providers or infrastructure located in countries other than the country where you reside.

As a result, personal information may be processed or stored in jurisdictions with data protection laws that differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers, we will take steps to implement the required safeguards.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, or services. These may include social media websites, external resources, embedded content, and third-party tools.

GoodTechies does not control the privacy practices, security, or content of independent third parties.

When you leave our Website or interact with a third-party service, that provider's privacy policy and terms may apply. We encourage you to review those policies before providing personal information.

The inclusion of a third-party link does not necessarily imply endorsement by GoodTechies.

12. Children's Privacy

Our Website and professional services are intended for businesses, professionals, and a general audience. They are not directed to children under 13 years of age.

We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If you believe that a child has provided personal information to us in a manner that violates applicable law, please contact us. We will review the matter and take appropriate steps as required by law.

Where applicable law imposes additional requirements concerning minors, we will comply with those requirements.

13. Email Marketing and Communication Preferences

You may receive marketing emails from GoodTechies if you subscribe, request information, engage with our services, or otherwise provide your contact information in circumstances where such communications are permitted by law.

You can unsubscribe from promotional emails by clicking the unsubscribe link in the message or contacting us directly.

We may continue to send essential service communications, including project updates, invoices, security notices, and responses to your inquiries.

We will process marketing opt-out requests in accordance with applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, Website functionality, service providers, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page. Where required by law, we will provide additional notice or obtain consent before implementing material changes.

We encourage you to review this page periodically to stay informed about how GoodTechies handles personal information.

15. Contact GoodTechies

If you have questions about this Privacy Policy, our use of cookies, or the handling of your personal information, or if you wish to exercise an applicable privacy right, contact us using the details below.

Please include sufficient information to help us understand and respond to your inquiry. Do not include passwords, payment card details, or other sensitive information in your initial request.

We will review and respond to privacy inquiries in accordance with applicable law.